Privacy Policy

Tequendama ("we", "us", or "our") is a business consulting firm based in Bucaramanga, Colombia. We take the privacy of the people who contact us seriously, and this policy explains clearly how we handle personal information.

This policy applies to information collected through our website at tequenda.blog, through our contact forms, and through the course of our consulting engagements. By using our website or contacting us, you accept the practices described here.

For questions about this policy, contact us at [email protected].

We collect personal information only when you provide it to us. The types of information we may collect include:

• Contact details: name, email address, and phone number when you fill in our contact form
• Business information: company name and role, when shared voluntarily in the course of an enquiry
• Usage data: if analytics cookies are accepted, we may collect anonymized data on how pages are visited
• Engagement data: information shared during consulting sessions, covered by separate confidentiality arrangements

Legal basis for processing: We process personal data on the basis of your consent (for marketing or analytics cookies), our legitimate interest in responding to enquiries, and contractual necessity when delivering consulting services.

Retention: Contact form data is retained for up to 24 months. Data related to completed consulting engagements is retained for 5 years for accounting and legal compliance purposes. Analytics data is retained for 14 months.

Personal data collected through this website is used for the following purposes:

• Responding to enquiries submitted via the contact form
• Scheduling and delivering consulting services you have requested
• Sending service-related communications (invoices, follow-up notes)
• Improving website functionality through anonymized analytics (if consent is given)
• Complying with legal and accounting obligations under Colombian law

We do not sell, rent, or share personal data with third parties for marketing purposes. We do not send marketing communications without your prior consent.

We take reasonable technical and organizational measures to protect personal information against loss, misuse, and unauthorized access. These include:

• HTTPS encryption for all data transmitted through our website
• Access controls limiting who within Tequendama can view personal data
• Secure storage of contact and engagement data
• Prompt notification to affected individuals in the event of a data breach, in accordance with applicable Colombian law

No method of data transmission over the internet is completely secure. While we take these protections seriously, we cannot guarantee absolute security.

Our website uses cookies to support basic functionality and, where you have given consent, to understand how the site is used. We use the following categories of cookies:

• Essential cookies: required for the site to function — cannot be disabled
• Analytics cookies: used to understand page visits in aggregate — active only with your consent
• Preference cookies: remember your cookie choices — active only with your consent

You can manage your cookie preferences at any time through our Cookie Policy page.

Under Colombian data protection law (Ley 1581 de 2012 and Decreto 1377 de 2013), you have the following rights regarding your personal data:

• Right of access: request a copy of the personal data we hold about you
• Right of rectification: request correction of inaccurate or incomplete data
• Right of erasure: request deletion of your data, subject to legal retention requirements
• Right to object: object to processing based on legitimate interest
• Right to withdraw consent: withdraw consent for optional data processing at any time
• Right to complain: lodge a complaint with the Superintendencia de Industria y Comercio (SIC), the Colombian data protection supervisory authority

To exercise any of these rights, contact us at [email protected]. We will respond within 15 business days.